@extends('layouts.app')

@section('title', 'Dashboard')
@section('page-title', 'Dashboard')

@section('content')
<!-- Mensaje de bienvenida personalizado -->
<div class="alert alert-info mb-4">
    <i class="bi bi-info-circle me-2"></i>
    <strong>Bienvenido, {{ auth()->user()->name }}!</strong>
    @if(auth()->user()->role === 'administrador')
        Tienes acceso completo al sistema.
    @elseif(in_array(auth()->user()->role, ['responsable', 'ingeniero', 'supervisor']))
        Aquí puedes ver los tickets asignados directamente a ti.
    @else
        Aquí puedes ver el estado de tus tickets.
    @endif
</div>

@if($ticketsConRespuestas > 0)
<!-- Alerta de comentarios no leídos -->
<div class="alert alert-warning alert-dismissible fade show mb-4" role="alert">
    <i class="bi bi-chat-dots-fill me-2"></i>
    <strong>¡Tienes {{ $ticketsConRespuestas }} ticket(s) con 
    @if(auth()->user()->role === 'solicitante')
        respuestas del equipo
    @else
        comentarios del cliente
    @endif
    sin leer!</strong>
    <button type="button" class="btn-close" data-bs-dismiss="alert" aria-label="Close"></button>
</div>
@endif

<div class="row">
    <!-- Stats Cards -->
    <div class="col-md-3">
        <div class="card stats-card" style="border-left-color: #007bff;"
             data-bs-toggle="tooltip"
             data-bs-placement="top"
             title="Tickets nuevos que aún no han sido asignados o iniciados">
            <div class="card-body">
                <div class="d-flex justify-content-between align-items-center">
                    <div>
                        <h6 class="text-muted mb-1">Tickets Abiertos</h6>
                        <h2 class="mb-0">{{ $ticketsAbiertos }}</h2>
                        <small class="text-muted">
                            @if(auth()->user()->role === 'solicitante')
                                Tus solicitudes
                            @else
                                Asignados a ti
                            @endif
                        </small>
                    </div>
                    <div class="fs-1 text-primary">
                        <i class="bi bi-ticket"></i>
                    </div>
                </div>
            </div>
        </div>
    </div>
    
    <div class="col-md-3">
        <div class="card stats-card" style="border-left-color: #ffc107;"
             data-bs-toggle="tooltip"
             data-bs-placement="top"
             title="Tickets actualmente siendo trabajados por el equipo técnico">
            <div class="card-body">
                <div class="d-flex justify-content-between align-items-center">
                    <div>
                        <h6 class="text-muted mb-1">En Progreso</h6>
                        <h2 class="mb-0">{{ $ticketsEnProgreso }}</h2>
                        <small class="text-muted">Trabajando</small>
                    </div>
                    <div class="fs-1 text-warning">
                        <i class="bi bi-hourglass-split"></i>
                    </div>
                </div>
            </div>
        </div>
    </div>
    
    <div class="col-md-3">
        <div class="card stats-card" style="border-left-color: #28a745;"
             data-bs-toggle="tooltip"
             data-bs-placement="top"
             title="Tickets solucionados - Esperando confirmación del solicitante">
            <div class="card-body">
                <div class="d-flex justify-content-between align-items-center">
                    <div>
                        <h6 class="text-muted mb-1">Resueltos</h6>
                        <h2 class="mb-0">{{ $ticketsResueltos }}</h2>
                        <small class="text-muted">Completados</small>
                    </div>
                    <div class="fs-1 text-success">
                        <i class="bi bi-check-circle"></i>
                    </div>
                </div>
            </div>
        </div>
    </div>
    
    <div class="col-md-3">
        <div class="card stats-card" style="border-left-color: #6c757d;"
             data-bs-toggle="tooltip"
             data-bs-placement="top"
             title="Tickets finalizados y archivados - Ya no requieren acción">
            <div class="card-body">
                <div class="d-flex justify-content-between align-items-center">
                    <div>
                        <h6 class="text-muted mb-1">Cerrados</h6>
                        <h2 class="mb-0">{{ $ticketsCerrados }}</h2>
                        <small class="text-muted">Archivados</small>
                    </div>
                    <div class="fs-1 text-secondary">
                        <i class="bi bi-archive"></i>
                    </div>
                </div>
            </div>
        </div>
    </div>
</div>

<!-- Segunda fila de estadísticas -->
<div class="row mt-3">
    <div class="col-md-3">
        <div class="card stats-card" style="border-left-color: #dc3545;"
             data-bs-toggle="tooltip"
             data-bs-placement="top"
             title="Tickets que superaron su fecha límite y requieren atención urgente">
            <div class="card-body">
                <div class="d-flex justify-content-between align-items-center">
                    <div>
                        <h6 class="text-muted mb-1">Críticos</h6>
                        <h2 class="mb-0">{{ $ticketsCriticos }}</h2>
                        <small class="text-muted">Urgentes</small>
                    </div>
                    <div class="fs-1 text-danger">
                        <i class="bi bi-exclamation-triangle"></i>
                    </div>
                </div>
            </div>
        </div>
    </div>
    
    <div class="col-md-3">
        <div class="card stats-card" style="border-left-color: #17a2b8;">
            <div class="card-body">
                <div class="d-flex justify-content-between align-items-center">
                    <div>
                        <h6 class="text-muted mb-1">Total Tickets</h6>
                        <h2 class="mb-0">{{ $totalTickets }}</h2>
                        <small class="text-muted">Todos los estados</small>
                    </div>
                    <div class="fs-1 text-info">
                        <i class="bi bi-collection"></i>
                    </div>
                </div>
            </div>
        </div>
    </div>
    
    <div class="col-md-3">
        <div class="card stats-card" style="border-left-color: #6f42c1;">
            <div class="card-body">
                <div class="d-flex justify-content-between align-items-center">
                    <div>
                        <h6 class="text-muted mb-1">Proyectos</h6>
                        <h2 class="mb-0">{{ $proyectosAcceso }}</h2>
                        <small class="text-muted">Activos</small>
                    </div>
                    <div class="fs-1" style="color: #6f42c1;">
                        <i class="bi bi-folder"></i>
                    </div>
                </div>
            </div>
        </div>
    </div>
    
    <div class="col-md-3">
        <div class="card stats-card" style="border-left-color: #fd7e14;">
            <div class="card-body">
                <div class="d-flex justify-content-between align-items-center">
                    <div>
                        <h6 class="text-muted mb-1">Pendientes</h6>
                        <h2 class="mb-0">{{ $ticketsPendientes }}</h2>
                        <small class="text-muted">Por resolver</small>
                    </div>
                    <div class="fs-1" style="color: #fd7e14;">
                        <i class="bi bi-clock-history"></i>
                    </div>
                </div>
            </div>
        </div>
    </div>
</div>

<div class="row mt-4">
    <!-- Recent Tickets -->
    <div class="col-lg-8">
        <div class="card">
            <div class="card-header bg-white d-flex justify-content-between align-items-center">
                <h5 class="mb-0">
                    @if(auth()->user()->role === 'solicitante')
                        Mis Tickets Recientes
                    @elseif(auth()->user()->role === 'administrador')
                        Tickets Recientes del Sistema
                    @else
                        Mis Tickets Asignados Recientes
                    @endif
                </h5>
                <a href="{{ route('tickets.index') }}" class="btn btn-sm btn-primary">
                    Ver Todos
                </a>
            </div>
            <div class="card-body">
                <div class="table-responsive">
                    <table class="table table-hover">
                        <thead>
                            <tr>
                                <th>ID</th>
                                <th>Título</th>
                                <th>Prioridad</th>
                                <th>Estado</th>
                                <th>Fecha Límite</th>
                                <th>Creado</th>
                            </tr>
                        </thead>
                        <tbody>
                            @forelse($ticketsRecientes as $ticket)
                            <tr onclick="window.location='{{ route('tickets.show', $ticket) }}'" style="cursor: pointer;">
                                <td>
                                    <strong>{{ $ticket->ticket_number }}</strong>
                                    @if(isset($ticket->unreadCount) && $ticket->unreadCount > 0)
                                        <span class="badge bg-danger ms-1" title="Comentarios nuevos">
                                            <i class="bi bi-chat-fill"></i> {{ $ticket->unreadCount }}
                                        </span>
                                    @endif
                                </td>
                                <td>{{ Str::limit($ticket->title, 40) }}</td>
                                <td>
                                    <span class="badge badge-priority-{{ $ticket->priority }}">
                                        {{ ucfirst($ticket->priority) }}
                                    </span>
                                </td>
                                <td>
                                    <span class="badge badge-status-{{ $ticket->status }}">
                                        {{ ucfirst(str_replace('_', ' ', $ticket->status)) }}
                                    </span>
                                </td>
                                <td>
                                    @if($ticket->due_date)
                                        @php
                                            $hoursRemaining = now()->diffInHours($ticket->due_date, false);
                                            $isPast = $hoursRemaining < 0;
                                            $isUrgent = $hoursRemaining > 0 && $hoursRemaining <= 4;
                                        @endphp
                                        <span class="{{ $isPast ? 'text-danger fw-bold' : ($isUrgent ? 'text-warning fw-bold' : '') }}">
                                            @if($isPast)
                                                <i class="bi bi-exclamation-triangle-fill"></i> {{ $ticket->due_date->format('d/m H:i') }}
                                            @elseif($isUrgent)
                                                <i class="bi bi-hourglass-top"></i> {{ $ticket->due_date->format('d/m H:i') }}
                                            @else
                                                <i class="bi bi-clock"></i> {{ $ticket->due_date->format('d/m H:i') }}
                                            @endif
                                        </span>
                                    @else
                                        <span class="text-muted">-</span>
                                    @endif
                                </td>
                                <td>{{ $ticket->created_at->format('d/m/Y') }}</td>
                            </tr>
                            @empty
                            <tr>
                                <td colspan="6" class="text-center text-muted">
                                    No hay tickets recientes
                                </td>
                            </tr>
                            @endforelse
                        </tbody>
                    </table>
                </div>
            </div>
        </div>
    </div>
    
    <!-- Quick Actions & Stats -->
    <div class="col-lg-4">
        <div class="card mb-3">
            <div class="card-header bg-white">
                <h5 class="mb-0">Acciones Rápidas</h5>
            </div>
            <div class="card-body">
                <div class="d-grid gap-2">
                    <a href="{{ route('tickets.create') }}" class="btn btn-primary">
                        <i class="bi bi-plus-circle me-2"></i>Nuevo Ticket
                    </a>
                    
                    <a href="{{ route('tickets.index') }}" class="btn btn-outline-secondary">
                        <i class="bi bi-search me-2"></i>Buscar Tickets
                    </a>
                    
                    @if(auth()->user()->hasRole(['administrador']))
                    <a href="{{ route('users.index') }}" class="btn btn-outline-info">
                        <i class="bi bi-people me-2"></i>Gestionar Usuarios
                    </a>
                    @endif
                </div>
            </div>
        </div>
        
        <!-- Estadísticas personalizadas -->
        <div class="card mb-3">
            <div class="card-header bg-white">
                <h5 class="mb-0">Mi Resumen</h5>
            </div>
            <div class="card-body">
                <div class="mb-3">
                    <div class="d-flex justify-content-between align-items-center mb-2">
                        <span class="text-muted">Total de tickets</span>
                        <strong class="fs-5">{{ $totalTickets }}</strong>
                    </div>
                    <div class="progress" style="height: 5px;">
                        <div class="progress-bar bg-primary" style="width: 100%"></div>
                    </div>
                </div>
                
                <div class="mb-3">
                    <div class="d-flex justify-content-between align-items-center mb-2">
                        <span class="text-muted">Pendientes</span>
                        <strong class="fs-5 text-warning">{{ $ticketsPendientes }}</strong>
                    </div>
                    <div class="progress" style="height: 5px;">
                        <div class="progress-bar bg-warning" style="width: {{ $totalTickets > 0 ? ($ticketsPendientes / $totalTickets * 100) : 0 }}%"></div>
                    </div>
                </div>
                
                @if(in_array(auth()->user()->role, ['responsable', 'ingeniero', 'supervisor']))
                <div class="mb-3">
                    <div class="d-flex justify-content-between align-items-center mb-2">
                        <span class="text-muted">Proyectos asignados</span>
                        <strong class="fs-5 text-info">{{ $proyectosAcceso }}</strong>
                    </div>
                </div>
                @endif
                
                @if(auth()->user()->role === 'administrador')
                <div class="mb-3">
                    <div class="d-flex justify-content-between align-items-center mb-2">
                        <span class="text-muted">Usuarios activos</span>
                        <strong class="fs-5 text-success">{{ $usuariosActivos }}</strong>
                    </div>
                </div>
                
                <div class="mb-0">
                    <div class="d-flex justify-content-between align-items-center mb-2">
                        <span class="text-muted">Tiempo respuesta (hrs)</span>
                        <strong class="fs-5">{{ $tiempoRespuestaPromedio }}</strong>
                    </div>
                </div>
                @endif
            </div>
        </div>
        
        @if(in_array(auth()->user()->role, ['responsable', 'ingeniero', 'supervisor']))
        <!-- Mis Tickets Asignados -->
        <div class="card">
            <div class="card-header bg-white">
                <h5 class="mb-0">Mis Tickets Asignados</h5>
            </div>
            <div class="card-body">
                @forelse($misTickets as $ticket)
                <div class="d-flex align-items-center mb-2 p-2 border-start border-3 border-{{ $ticket->priority === 'critica' ? 'danger' : ($ticket->priority === 'alta' ? 'warning' : 'primary') }}" 
                     style="cursor: pointer;" 
                     onclick="window.location='{{ route('tickets.show', $ticket) }}'">
                    <div class="flex-grow-1">
                        <div class="fw-bold">
                            {{ $ticket->ticket_number }}
                            @if(isset($ticket->unreadCount) && $ticket->unreadCount > 0)
                                <span class="badge bg-danger ms-1" title="Comentarios nuevos del cliente">
                                    <i class="bi bi-chat-fill"></i> {{ $ticket->unreadCount }}
                                </span>
                            @endif
                        </div>
                        <small class="text-muted">{{ Str::limit($ticket->title, 30) }}</small>
                        @if($ticket->due_date)
                            <br>
                            @php
                                $hoursRemaining = now()->diffInHours($ticket->due_date, false);
                                $isPast = $hoursRemaining < 0;
                                $isUrgent = $hoursRemaining > 0 && $hoursRemaining <= 4;
                            @endphp
                            <small class="{{ $isPast ? 'text-danger fw-bold' : ($isUrgent ? 'text-warning fw-bold' : 'text-muted') }}">
                                <i class="bi bi-{{ $isPast ? 'exclamation-triangle-fill' : 'clock' }}"></i> 
                                @if($isPast)
                                    Vencido hace {{ abs($hoursRemaining) }}h
                                @elseif($hoursRemaining < 24)
                                    Vence en {{ round($hoursRemaining) }}h
                                @else
                                    Vence: {{ $ticket->due_date->format('d/m H:i') }}
                                @endif
                            </small>
                        @endif
                    </div>
                    <span class="badge badge-priority-{{ $ticket->priority }}">
                        {{ ucfirst($ticket->priority) }}
                    </span>
                </div>
                @empty
                <p class="text-muted text-center mb-0">No tienes tickets asignados</p>
                @endforelse
            </div>
        </div>
        @endif
    </div>
</div>
@endsection